0. Introduction
Welcome to the website of AG3 (hereinafter referred to as “we” or “us”). We are committed to protecting the privacy of our customers and users of our website.
This Policy for the protection of personal information, use of cookies and confidentiality policy (hereinafter: “the policy”) aims to inform you about how Santinel collects, uses, discloses and protects your personal information by the Act respecting the protection of personal information in the private sector (hereinafter “Privacy act”) and other applicable Quebec or Canadian data protection laws.
We collect personal information only to the extent necessary to fulfill the purposes set out in this policy when you use our website or interact with our services. The personal information we collect may include, but is not limited to, the following :
We collect this information when you voluntarily provide it to us, for example, when creating an account, placing an order or communicating with our customer service.
We use your personal information for the following purposes:
We use cookies and similar technologies to improve your experience on our website. A cookie is a small text file stored on your computer or mobile device by the web browser. Cookies help us understand how you interact with our website, personalize your experience and analyze usage trends.
a.Types of Cookies
b. Cookie Control
You can configure your browser to refuse cookies or notify when cookies are being sent. However, please note that some parts of our website may not function properly without cookies.
We will not disclose your personal information to third parties without your consent, except in the following cases:
We sometimes use service providers located outside of Canada (including outside the province of Quebec) to carry out certain specific mandates in the ordinary course of our business. Therefore, personal information about you may be transferred to locations other than your province, territory, state or country of residence.
In such a case, we ensure that the personal information is transferred to countries that have received a compliance decision from the competent authority or that the personal information is adequately protected by technical, organizational, contractual or other appropriate legal means.
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. This includes protecting payment information through encryption.
We retain your personal information for as long as necessary to fulfill the purposes set out in this policy unless a more extended retention period is required by law.
We will securely destroy personal information received at the end of the retention period or when the personal information is no longer required.
However, in some instances and for severe and legitimate purposes, such as for statistical data or otherwise, we could anonymize (that isto say: to make it impossible to identify the person through information and this irreversibly and permanently) personal information. This procedure will make tracing the individual linked to the intelligence impossible. The rest of the data will be destroyed following the previous paragraph.
We want to inform you that the Policy does not apply to other third-party websites which can be accessed from links on our internet pages. We are not and cannot be responsible for these third-party sites, their content, access or how they may use your personal information.
Therefore, any personal information that you transmit through these third-party websites is subject to their own confidentiality and/or privacy policy. It is your responsibility to review these policies on third-party websites.
a)ReCAPTCHA
We may use Google Inc.’s (Google) ReCAPTCHA product to protect form entries on our website. This system is used to check whether the data entered on our site (contact form) was joined by a human or an automated program to avoid malicious use. For more information, we invite you to consult the Google reCAPTCHA website and read their policies.
By using the ReCAPTCHA service, you consent to process data about your Google in the manner and for the purposes set out in their policies.
b) Google Analytics
We may use the Google Analytics product from Google Inc. (Google) to improve the experience and analyze our customers. For more information, we invite you to consult the Google Analytics website and read their policies.
Using our website, you consent to Google’s processing of data about you in the manner and for the purposes set out in their policies. For any information, please get in touch with our manager in the Contact section below.
According to the Privacy Act and other applicable laws, you have the right to request access, rectification, deletion or portability of your personal information. To exercise these rights or ask questions about our Privacy Policy, please get in touch with us at [email protected].
You have certain rights regarding your personal information, including:
Any questions or concerns regarding this policy or about the collection, use or disclosure of your personal information can be addressed using the unique information access form accessible from the footer of the website of AG3.
You can also write to us at the following address:
Geneviève Bégin – Responsible for private information
Email adress : [email protected]
Adress : 2116 Rue Centre Suite 101, Montréal, QC H3K 1J5
We thank you for your trust in AG3 and interest in protecting your privacy.
We reserve the right to modify this Policy at any time. Any changes will be posted on our website with an updated revision date.
By continuing to use our products or services after changes are posted, you accept the terms of the revised or modified Policy.
We thank you for your trust in Santinel to protect your personal information.
Date of last update: 01/26/2024
Effective date policy: 01/26/2024
Contact Information: 2116 Rue Centre Suite 101, Montréal, QC H3K 1J5 | [email protected] | 1 438-372 3376 | Geneviève Bégin – Responsible for private information